For IT evaluation teams
Review product fit, integration and operational requirements for XDocs DITA CCMS and XDelivery.
Content management + delivery
Identity, APIs + portal connections
Deployment + administration
Customer implementations
Two-product review
Authoring & governance
The content-management foundation: creation, reuse, governance, review, localization and publishing.
Explore XDocs DITA CCMSPortal & delivery
The delivery experience: documentation portals, headless integration, search and controlled access.
Explore XDeliveryBluestream offers individual products and an integrated suite. Review which content-management and delivery responsibilities each product should own in your organisation.
At T2 Systems, XDocs publishes DITA documentation directly into XDelivery as HTML and PDF, with automatic updates and scheduling. This is a documented implementation example.
Technical questions & answers
XDelivery lists hosted and on-premises deployment. XDocs describes multiple hosting and licensing options. Confirm the current architecture, infrastructure and responsibilities for each product.
XDelivery documents SSO; T2 uses Salesforce as its identity provider. Confirm your provider, SSO protocols, provisioning and MFA requirements with Bluestream.
XDocs supports user and content permissions. XDelivery supports reader access restrictions and permissioned commenting. Test the exact roles and entitlements your organisation needs.
XDocs documents standards-based APIs. XDelivery’s feature sheet lists a REST API. Request current endpoint documentation, authentication, versioning and operational limits.
XDelivery supports headless delivery into existing sites. T2 demonstrates Salesforce-integrated search and documentation. Ricoh uses XDocs’ API with a separate delivery platform.
XDelivery supports DITA, PDF, HTML, video and other files. Delivery metadata can also organise unstructured formats, allowing teams to take a phased approach.
XDocs provides labels, publishing profiles and configurable DITA-OT plugins. Its branching module supports comparison and selective merge. Confirm the modules and release workflow you need.
XDocs supports configurable workflows, review processes, reporting and visibility into content reuse. Browser-based contributors can provide content. Evaluate these against your approval and dependency scenarios.
XDocs can send changed content for localization and exchange packages with a language-service provider while source work continues. XDelivery supports multilingual portals.
Bluestream’s process covers information architecture, content strategy, publishing plugins, conversion, configuration and tailored training. Agree scope, owners and acceptance criteria for your project.
Ricoh reports migrating more than half a million files in under 60 days. That customer result can inform a discussion of migration approach; it is not a general delivery promise.
XDocs documents configurable settings, user permissions and server/application logs, with administration support. Confirm monitoring access, operational ownership and update procedures for the chosen deployment.
Request product-specific security and operations evidence. These public product pages do not establish a complete assurance package for hosting, identity, backups, recovery or service commitments.
Customer implementations
“The ability to publish technical documents to a web portal fully integrated with Salesforce Community has been a game changer for T2.”
Chris Sweetman, Manager Technical Services, T2 Systems
Read the T2 Systems case studyXDocs + XDelivery
Salesforce SSO. Unified search. Direct publishing from XDocs.
More than half a million files migrated in under 60 days.
Customer-specific result, not a rollout guarantee.
Discuss with the product team
Request current evidence separately for XDocs and XDelivery.
Regions, tenancy, data residency, encryption, security testing and current certifications.
SSO protocols, supported IdPs, MFA, provisioning, API authentication and limits.
Backup frequency, retention, restore tests, RPO/RTO, monitoring and log export.
Availability commitments, support hours, escalation, licensing and included modules.
Technical resources & reading
FEATURE SHEET
Deployment, SSO, REST API and delivery capabilities.
Read XDelivery technical overviewIMPLEMENTATION
Configuration, content conversion and tailored training.
Read Bluestream’s solutions processADMINISTRATION
Permissions, configuration, APIs and operational access.
Read XDocs system administrationBLOG
Audit content, plan metadata and structure reusable topics.
Read Using DITA for Content MigrationEVALUATION GUIDE
Review your requirements before comparing platforms.
Read CCMS replacement checklistCASE STUDY
A real implementation of XDocs and XDelivery.
Read T2 Systems + SalesforceTalk with Bluestream
Share your content systems, integration requirements and rollout goals.
Bring your IT, security and content stakeholders into the conversation.
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