Bluestream’s documentation delivery platform
XDelivery Portal
from Bluestream
Unify your technical content.
Deliver knowledge where it matters.
The documentation portal for unifying, enriching and delivering your technical content across formats, audiences and channels.
• Multiple formats • Rich metadata • Flexible delivery
Documentation teams · Customer service · Field technicians · Internal enterprise teams
What is XDelivery?
One place for technical content from multiple sources.
Bring HTML, PDF, video, graphics and other published files into a searchable documentation portal. Enrich content at the delivery layer with customized metadata, and control access for different audiences.
Content → Context → Delivery
Multiple sources, useful metadata and connected experiences.
Built around your audiences
Four teams. Four distinct content needs.
Technical Documentation Teams
Unify published formats, apply metadata and keep content updated as your products evolve.
02Customer Service Teams
Help customers and agents find relevant information and share stable document links.
03Field Technicians
Bring service documentation and parts information into the field, with offline downloads.
04Internal Enterprise Teams
Connect internal knowledge with controlled access, applications and reader feedback.
Findability begins with useful context
Make different formats easier to discover.
Apply custom metadata to content from different sources, including PDF and HTML. Combine full-text search with filters so readers can narrow their search and find relevant published information.
Flexible delivery
A portal of your own. Content in existing experiences.
Use XDelivery as a standalone documentation portal, or connect content with your existing support sites and applications through headless delivery and APIs.
Update content manually or programmatically. Explore hosted or on-premises deployment based on your environment and requirements. Integration scope depends on your solution.
Connected delivery in practice
T2 Systems brings documentation into Salesforce.
T2 Systems uses XDelivery to connect PDF and HTML documentation with its Salesforce support environment, helping customers and support teams find information where they already work.
Read the T2 Systems case study →Author and manage with XDocs.
Deliver through XDelivery.
XDocs manages structured source content. XDelivery brings published documentation to your audiences through a searchable portal or connected experience.
Your questions, answered
About XDelivery
Does all our content need to be DITA?
No. XDelivery supports multiple published formats, including HTML, PDF, video and graphics alongside DITA-based content.
Can different audiences have different access?
Content permissions help users access relevant information. Discuss your audiences and access requirements during a demo.
Can it connect to our existing support site?
Headless delivery and APIs support integration with sites and applications. The approach depends on your systems.
What is available offline?
XDelivery supports downloading content for offline use. Plan content selection and updates around your field workflow.
Can we deliver multiple languages?
XDelivery can be configured for multilingual content. Available languages depend on what you publish.
How does it relate to AI initiatives?
Metadata and connected delivery can support AI integrations. Results depend on your tools, content and implementation.
Explore your delivery requirements
See XDelivery with your content in mind.
Bring your formats, audiences and delivery goals.
Let’s talk about your content.
Explore publishing, search, permissions and connected delivery.
Prefer email?
info@bluestream.com
Request your XDelivery demo
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