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User Experience Design for Unified Portals
Delivering exceptional user experience (UX) is no longer optional—it’s essential. As enterprises consolidate content delivery through unified portals, UX becomes the critical factor that determines
Understanding Unified Content Delivery Platforms
This white paper provides an overview to help business decision-makers and documentation managers to understand unified Content Delivery Platforms. It defines unified Content Delivery Platforms,
Why Oxygen XML Author Remains the Preferred Choice
Why Oxygen XML Author Remains the Preferred Choice? In the realm of authoring tools, the debate between desktop and cloud-based solutions continues to evolve. While
Integrating DITA with Unified Portals: Best Practices
Integrating DITA with Unified Portals in the modern digital landscape, enterprises need to deliver consistent, structured, and easily accessible content across multiple channels. DITA
How AI Has Increased the Importance of Metadata in Support Content
The rise of Artificial Intelligence (AI) has revolutionized how organizations handle support content, making metadata a critical component for success. Metadata, often described as “data
Benefits of a Database-Driven Publishing Tier for Content Delivery Platforms
In the fast-paced digital world, efficient content delivery is crucial for achieving business goals. A database-driven publishing tier offers numerous benefits that streamline operations, enhance
AI Chatbots & Portals Coexistence
Here at Bluestream, we recently conducted a survey on the future of Portals, and if AI / Chatbots will eventually make it’s way into this
How a CCMS Benefits Many Industries
Introduction A Component Content Management System (CCMS) that implements the best-in-class DITA standard for structured, component-based authoring can benefit organizations in many different industries and
What is a component in a CCMS?
Introduction A Component Content Management System (CCMS) is used to manage structured content, which is authored in a structural hierarchy defined in an XML schema.
How to evaluate CCMS Software
Introduction Once an organization decides to move its content operations into structured content, the need for a CCMS arises immediately. Since the DITA standard for
