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Integrating DITA with Unified Portals: Best Practices
Integrating DITA with Unified Portals in the modern digital landscape, enterprises need to deliver consistent, structured, and easily accessible content across multiple channels. DITA

How AI Has Increased the Importance of Metadata in Support Content
The rise of Artificial Intelligence (AI) has revolutionized how organizations handle support content, making metadata a critical component for success. Metadata, often described as “data

Benefits of a Database-Driven Publishing Tier for Content Delivery Platforms
In today’s world support content requires efficient content delivery to secure business goals. A database-driven publishing tier provides numerous benefits that streamline operations, enhance content

AI Chatbots & Portals Coexistence
Here at Bluestream, we recently conducted a survey on the future of Portals, and if AI / Chatbots will eventually make it’s way into this
How a CCMS Benefits Many Industries
Introduction A Component Content Management System (CCMS) that implements the best-in-class DITA standard for structured, component-based authoring can benefit organizations in many different industries and
What is a component in a CCMS?
Introduction A Component Content Management System (CCMS) is used to manage structured content, which is authored in a structural hierarchy defined in an XML schema.
How to evaluate CCMS Software
Introduction Once an organization decides to move its content operations into structured content, the need for a CCMS arises immediately. Since the DITA standard for
What is a CCMS?
Introduction A CCMS (Component Content Management System) is essential for organizations with complex technical documentation requirements. CCMSs improve operational efficiency for organizations by streamlining the