XDelivery
Documentation Portal
The XDelivery Documentation Portal is a cost effective, rapidly-deployed solution that elevates the content journey by unifying information from all sources.
What is XDelivery?
The XDelivery Documentation Portal is a customizable content portal that unifies all your information sources.
Easily enrich content at the delivery tier by injecting metadata into your PDF and HTML documents. Enhance the findability of your content with full-text search and metadata filters, permission content for different user groups, and update content with ease.
Unify All Content Formats & Sources
PDFs | HTML | DITA Sources | Videos | Graphics | Other binaries: ZIP, Excel, Visio, etc.
Technical Documentation
Level up your publishing process with a centralized documentation portal that reduces publishing labour hours while delivering content at the speed of product releases.
Customer Service Teams
Enable your customers to search, find, and share your knowledge assets easily with a self-service documentation portal.
Field Technician Teams
Optimize fieldwork and onboarding with a centralized portal that has search filters and full-text search, file downloads and a responsive design for easy-mobile use.
Internal Corporate Use
Streamline the publishing and accessibility of internal content so that stakeholders can easily find the correct documents quickly.
Core Features
- Portal IA- Easily build out graphical tiles to direct customers to the correct content set
- URL Redirect and Friendly URL
- Lightening-fast content publishing
- Easily inject metadata for multiple content formats
- SSO integration- Internal or external portal
- On Premise/Hosted
“The ability to publish technical documents to a web portal fully integrated with Salesforce Community has been a game changer for T2.
It is enabling our customers to find the information they need and provides T2’s Account and Support teams the ability to stay in one tool while learning what is new with our products, troubleshoot issues, and communicate with our customers.”
Self-Serve
Deliver a portal rapidly and cost effectively that allows your customers to self-serve.
Findability
Allow your users to easily locate the answers they are looking for.
Unified Update
Publish, update, and easily structure all of your content in one place, eliminating the chaos of juggling multiple publishing updates.
Multi-Format Support
Easily import and publish content from all formats DITA, PDF, HTML, audio, video, and more without losing context or quality.
Multi-lingual Support
Configure XDelivery for all your languages.
Flexible Publishing
Use the "out-of-the-box" XDelivery Documentation Portal, or use headless capability to integrate into your existing support sites.
Scalability
XDelivery can be used to effectively deliver several hundred PDFs, and easily scales up to however much support content your team is delivering.
Integration
Allows for ease of publishing into existing sites and portals- including CRMs such as Salesforce.
