XDelivery Documentation Portal
Cost-Effective, Rapidly-Deployed, Easily Maintained & AI-Ready to elevate the content journey and unify information from all sources.
What is XDelivery?
XDelivery is a documentation portal that allows you to serve up all your technical documentation from all your sources. XDelivery is a cost-effective solution that you can deploy rapidly.
XDelivery allows you to enrich the content at the delivery tier with customized metadata, metadata that you can create and add to any of your delivery formats, such as PDF, HTML, video, technical drawings, etc. XDelivery increases the findability of your content with metadata filters and full-text search–and allows you to control content permissions, so your content end-users can access the content that’s relevant to them. You can rapidly update and add new content to the portal and reconfigure XDelivery as required.
Unify All Content Formats & Sources
PDFs | HTML | DITA Sources | Videos | Graphics | Other binaries: ZIP, Excel, Visio, etc.
Technical Documentation
Level up your publishing process with a centralized documentation portal that reduces publishing labour hours while delivering content at the speed of product releases.
Customer Service Teams
Enable your customers to search, find, and share your knowledge assets easily with a self-service documentation portal.
Field Technician Teams
Optimize fieldwork and onboarding with a centralized portal that has search filters and full-text search, file downloads and a responsive design for easy-mobile use.
Internal Enterprise Teams
Streamline the publishing and accessibility of internal content so that stakeholders can easily find the correct documents quickly.
KEY APPLICATIONS
- Cloud-based Documentation Centers
- Global Knowledge Base
- Customer Information Hub
- Intelligent content delivery including XML and DITA
- Product or Service Information Portal
- Embedded Documentation Systems
- Headless Delivery
“The ability to publish technical documents to a web portal fully integrated with Salesforce Community has been a game changer for T2.
It is enabling our customers to find the information they need and provides T2’s Account and Support teams the ability to stay in one tool while learning what is new with our products, troubleshoot issues, and communicate with our customers.”
Self-Serve
Deliver a portal rapidly and cost effectively that allows your customers to self-serve.
Findability
Allow your users to easily locate the answers they are looking for.
Unified Update
Publish, update, and easily structure all of your content in one place, eliminating the chaos of juggling multiple publishing updates.
Multi-Format Support
Easily import and publish content from all formats DITA, PDF, HTML, audio, video, and more without losing context or quality.
Multi-lingual Support
Configure XDelivery for all your languages.
Flexible Publishing
Use the "out-of-the-box" XDelivery Documentation Portal, or use headless capability to integrate into your existing support sites.
Scalability
XDelivery can be used to effectively deliver several hundred PDFs, and easily scales up to however much support content your team is delivering.
Integration
Allows for ease of publishing into existing sites and portals- including CRMs such as Salesforce.
