Content Managers
The XDocs DITA CCMS gives Content Managers the agility they need to plan, manage, and report on releases of technical documentation–and re-adjust along the way if required.
Metadata Management – Release Management – Content Reports – Automated Workflow
Outstanding Metadata Management Tools
Content Managers can use the outstanding metadata system in the XDocs DITA CCMS to plan, manage, and report on releases of technical documentation. Whether the content creation team is made up of a couple of writers, hundreds of writers, or of robots, XDocs metadata allows Content Managers to easily find the content that will be affected by specific product or service updates and take action on the content.
- Run customizable content reports to check progress on the content updates and then export the report or perform further actions on content in the report as required.
- Configure XDocs metadata to meet the requirements of internal content management as well as the requirements of the end-users interacting with the published content.
Smart Reuse Management Tools
The XDocs DITA CCMS has you covered for managing reuse. Whether you’re pulling in the reusable content via direct or indirect links, if it’s images, topics, conrefs, conkeyrefs, or other reuse, the XDocs DITA CCMS can show you where it’s used.
- Use tools to see at a glance which are the popular pieces of content and which are the orphaned ones.
- Report on content reuse within a specific publication or system-wide.
- Quickly perform further actions on the content if desired as you easily find where content is reused.
Automated Workflow Tools
Content Managers can use the integrated workflow tools to assign work on content and manage workflow processes.
- Use the customizable workflows in the XDocs DITA CCMS to create workflow processes for ad hoc tasks and/or for your organization’s larger technical documentation workflow process.
- Revise XDocs workflow processes as the requirements change within your organization.
- Easily customize email notifications using the templates.
- View the progress of your technical documentation in the workflow management tools and search reports.
Agile Release Management Tools
XDocs provides Content Managers with a full set of tools for managing releases.
- Create date and time stamps using XDocs labels to publish, report on, or resurrect previous versions of content.
- Create profiles to use when previewing and publishing content using DITA conditional processing profiles and DITA-OT parameters.
- Easily configure as many or few DITA-OT publishing plugins as your releases require and easily update publishing plugins when you require.
- Use XDocs branching module to isolate versions and/or releases of content and then diff the versions of content and selectively merge between branches if desired.
Cool Content Report Tools
Whether it’s release management or regulatory audits, Content Managers can create custom reports about the content.
- Easily see which files make up a publication, when they were last updated, which DITA metadata such as compliance tags is used and where–and add columns to your report to display just about any information about the contents of a publication.
- Only interested in seeing a specific use of something in one or more publications? Easily create these kinds of custom content reports.
- Export the reports to share outside of the XDocs CCMS or perform further actions in the content in the search results.
Other Collaboration Tools
- Collaborators can upload images and other files to the CCMS to share with colleagues via a web browser, create new content from templates in the web browser, and more.
- Request content via XDocs workflow, and the email notification will provide a link to WEX, where the collaborator can add content in the CCMS via their web browser.
- Integrate with other tools to automate content creation and uploads.
Case Studies
Hear about how different industries have implemented the XDocs DITA CCMS and improved the management of their information products by
- Streamlining documentation processes
- Creating efficiencies
- Improving content quality
- Enhancing customer experience.
