Technical Documentation Teams
Create a self-service portal to publish technical content from all sources in all your languages.
“The ability to publish technical documents to a web portal fully integrated with Salesforce Community has been a game changer for T2.
It is enabling our customers to find the information they need and provides T2’s Account and Support teams the ability to stay in one tool while learning what is new with our products, troubleshoot issues, and communicate with our customers.”
Benefits for Technical Documentation Teams
Unified Content Delivery
XDelivery allows you to easily unify all your technical content from all your sources in a single portal and to inspire higher brand perception and customer satisfaction along the way. You can also easily apply unified, customized metadata to all your technical content to enhance both findability and the custom experience.
Rapid Deployment
With deployment timelines of around 50% less than alternative solutions, XDelivery allows you to rapidly implement a new, improved solution for delivering technical content.
Ease of Updating Content
XDelivery helps you to ensure that your users have access to the latest support information, which you can update either through a programmatic or manual process.
Metadata Management
Metadata enhances the customer experience, and XDelivery makes it easy for you to create and apply your custom metadata to groups of content or individual pieces of content. This ensures that all content can be indexed correctly to deliver users the answers and relevant information that they are looking for.
Findability
Faceted and federated search ensures that content is easily located. Users can search via direct search queries and utilize facets (filters) to narrow down search results.
Headless Delivery
Allow for content to be conditionally published to third party sites and applications. Provides users with support information in the context of where they are looking for it.
Flexible Deployment Options
Deploy as either an On Premise or SaaS based solution.
Deploy the XDelivery Documentation Portal with efficiency & ease.
PRODUCT SHEET
Download XDelivery Documentation Portal product sheet, for a full list of technical features.
